Zenimax Online Studios

We're Hiring


ZENIMAX ONLINE STUDIOS is hiring for both The Elder Scrolls Online and multiple unannounced projects. We’re growing to meet the demands of our players and industry, so we’re looking for talented, self-motivated people of varied experiences and backgrounds with the desire to make great games. Join us!

Administration

Department Administration Division ZeniMax Online Studios Locaton Hunt Valley US-MD

We are seeking an experienced  Human Resources Business Partner to support ZeniMax Online Studios in Hunt Valley, MD.  This position will provide local support in functional areas of Human Resources, including but not limited to recruitment and employment, employee relations and benefits.  

Responsibilities:

Recruiting: Utilize applicant tracking system, post positions, prescreen candidates, schedule interviews, arrange travel and accommodations, check references, manage salary negotiations and conduct new hire orientation.

Benefits:  Assist with the initial enrollment in health and welfare plans, respond to employee inquiries, coordinate benefits with third party providers and ensure compliance with government regulations.

Employee Relations: Partner with employees to communicate various Human Resources policies, procedures and initiatives. Plan employee events and incentive programs. Help resolve employee relation issues in a professional and timely manner.

Performance Management: Interact with managers to evaluate reviews and merit process and ensure that reviews are completed and submitted in a timely manner.

Training and Development: Develop and deliver training presentations to studio’s employees relating to interview skills, performance reviews, management training, and other areas as necessary.

Requirements:

  • Bachelor’s degree in Human Resources, Business or related discipline 
  • Minimum 3 years HR experience (benefits, compensation, employee relations or performance management) required
  • Knowledge and experience with Applicant Tracking Systems, preferably Taleo
  • Employee relations experience
  • Current knowledge of employment-related legislation
  • Excellent judgment and discretion 
  • Strong organizational and project management skills 
  • Knowledge of spreadsheet and word processing computer applications (Word, Excel, and HRIS)
  • Ability to work effectively in a highly confidential, very fast-paced environment and solve complex problems
  • Excellent written, verbal, and interpersonal skills
Department Administration Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Art

Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

We are seeking an ambitious and creative World Builder to work closely with our environment art and content design teams to create unique and diverse environments that will pull the player into our world and inspire exploration. Candidates should have a strong understanding of environmental design as it applies to game play and should be able to successfully execute those ideas in engine.

Responsibilities: 

  • World Building and Level Layout, composing environments using asset placement and terrain sculpting and painting
  • An ability to sculpt and texture terrain to the specifications and high standards needed
  • Communicate and work with designers and other artists to create convincing and thematic environments that feel natural and compelling
  • Adapt to conform to the established art style
  • Closely follow art and design concepts
  • Have a thorough understanding of pipelines and art integration into the game
  • Contribute to the creative process through original ideas and inspiration
  • Participate in critiquing your work and the work of other artists 
  • Work with the entire development team in an energetic and creative environment

Requirements: 

  • 2+ years of professional industry experience as a Level designer / World Builder
  • Experience with any proprietary terrain sculpting tool
  • Excellent composition skills
  • Excellent understanding of environmental design and its functions within a game
  • Excellent understanding of lighting, mood, and color
  • Excellent fine art skills
  • Knowledge of 3D Studio Max and/or Maya, and Photoshop
  • Knowledge of World machine or other terrain creation software a plus
  • Candidates must show an aptitude for learning new systems quickly
  • Some Level Design experience a plus
  • MMO experience a plus
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is seeking an ambitious and creative Senior Character Artist to work within our art team to create photorealistic characters, creatures clothing and armor that will pull the player into our universe. Candidates should have a strong understanding of human and animal anatomy, organic and hard surface modeling and texturing. Knowledge of Hair and Cloth simulation is a must. Ideal candidate will have either game development experience, or a cinematic/movie character creation experience.

Responsibilities:

  • Create photorealistic humanoid, creature and clothing/armor models and textures with a strong grasp of form, scale and proportion.
  • Communicate and work with concept art team, animation and technical artists.
  • Contribute to establishing an art pipeline and art integration into the game engines.
  • Contribute to the creative process through original ideas and inspiration.
  • Participate in critiquing your work and the work of other artists.
  • Work with the entire development team in an energetic and creative environment.      

Requirements:

  • 7+ years of professional industry experience as a character artist in video games or film industries.
  • At least two AAA published games credited as a character artist.
  • In depth knowledge of high fidelity character modeling and texturing.
  • Excellent sculpting skills in Zbrush or Mudbox.
  • Texturing skills using Substance Painter or similar software.
  • Strong knowledge of human and animal anatomy.
  • A strong understanding of rigging and animation principles.
  • Excellent fine art skills.
  • Knowledge of industry software tools & pipelines (3dsmax, Zbrush, Photoshop, Marvelous Designer, Maya, Substance Painter).
  • Hair and cloth simulation knowledge is a must.
  • Experience in working with the 3D scanned data is a must.

Desired Skills:

  • Character and weapons rigging and animation experience.
  • Facial blendshape creation experience.
  • Marvelous Designer experience.
  • Traditional art skills such as painting and sculpture.
  • Clothing design and construction knowledge is a plus.

*The position may require an art test

Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is seeking an ambitious and creative Figure Artist to work within our art team to create unique and diverse characters and creatures that will pull the player into our universe. Candidates should have a strong understanding of human and animal anatomy, character modeling and texturing as it applies to game play and should be able to successfully execute those ideas in engine.   

Responsibilities:

  • Create dynamic humanoid, animal and creature models and textures with a strong grasp of form, scale and proportion while working within defined technical constraints.
  • Communicate and work with concept art team, animation and technical artists.
  • Adapt to the established art style.
  • Closely follow art and design concepts.
  • Have a thorough understanding of pipelines and art integration into the game.
  • Contribute to the creative process through original ideas and inspiration.
  • Participate in critiquing your work and the work of other artists.
  • Work with the entire development team in an energetic and creative environment.      

Requirements:

  • 3+ years of professional industry experience as a character artist.
  • At least one AAA published games credited as a character artist.
  • In depth knowledge of character modeling as related to game development.
  • Excellent sculpting skills in Zbrush or Mudbox.
  • Texturing skills using Substance Painter or similar software.
  • Strong knowledge of human and animal anatomy.
  • A strong understanding of rigging and animation principles.
  • Excellent fine art skills.
  • Knowledge of industry software tools & pipelines (3dsmax, Zbrush, Photoshop, Marvelous Designer, Maya, Substance Painter).
  • MMO or RPG experience a plus. 

Desired Skills:

  • Rigging and animation experience.
  • Facial blendshape creation experience.
  • Marvelous Designer experience.
  • Hair and cloth simulation experience.
  • Traditional art skills such as painting and sculpture.
  • Clothing design and construction knowledge is a plus.

*The position may require an art test

Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is looking for a motivated and ambitious 3D Environment Artist that will work closely with leads and designers to create architectural elements and props that meet the highest quality standards set forth by the team.

Responsibilities:

  • Have excellent skills in modeling and texturing both organic and hard surface models to the highest level possible while maintaining game restrictions and guidelines.
  • Match the look, feel and style of our game.
  • Be able to work with the concept team in producing quality assets and also be able to work without concept when necessary.
  • Be able to problem solve and work collaboratively with the design team.
  • Have a positive attitude, be a team player and have excellent communication skills both verbally and written.
  • Be able to take feedback in a constructive and collaborative manner.
  • Be self-motivated with an ability to critique one’s own work and meet set deadlines. 

Requirements: 

  • Have a portfolio demonstrating excellence in both 2D and 3D art.
  • Have a Bachelor’s Degree in Art or at least 3 years’ experience in the industry.
  • Experience in 3dStudio Max, Photoshop and Zbrush
  • Passion for making excellent art

Desired Skills:

  • Experience with Substance Painter and Designer are a bonus
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

VFX Artist         

We are seeking an enthusiastic VFX Artist to collaborate with our art and design teams and create amazing effects for The Elder Scrolls Online.

Responsibilities:

  • Develop visually stunning particle and shader effects within the defined visual style through creative use of particles, geometry, and animation
  • Work with the Design and Concept Art teams to develop clean, highly readable VFX that support gameplay initiatives
  • Ensure that VFX assets are built efficiently and perform within performance budgets
  • Concept, propose, and present creative ideas
  • Collaborate with our artists, animators, designers and programmers to implement effects
  • Provide creative input specific to assigned tasks

Requirements:  

  • Strong understanding of particle effects technology, techniques, and implementation.
  • Strong technical knowledge of effects generation within an engine
  • 2+ years of professional industry experience creating effects
  • Candidates must show an aptitude for learning new systems quickly
  • Experience with 3D Studio Max and Photoshop
  • Must have the ability to quickly conceptualize, present and execute ideas
  • Excellent communication, interpersonal and organization skills
  • Excellent sense of scale, timing, detail, form, texture and color
  • Must have the drive to conquer technical challenges
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Storyboard Artist​

ZeniMax Online Studios is seeking a Storyboard Artist to join our studio for the development of our next AAA game.  This is a chance to join an experienced group of developers in pre-production for a new IP.

The ideal candidate is a skilled and experienced illustrator with a background in storyboarding for film or game cinematics, and has a firm understanding of lighting and camera direction and composition.

Responsibilities:

  • Study, understand and interpret scripts and story treatments for mood, theme, action, etc.
  • Work with game designers and artists in a collaborative environment to outline and clarify gameplay mechanics within the story
  • Work with Narrative team and Art Director to storyboard full narrative arcs
  • Work with the Art Director to outline camera and lighting direction for gameplay and narrative moments

Requirements:

  • 3+ years of professional experience with a focus on storyboarding
  • Portfolio of storyboard work demonstrating exceptional composition skills
  • Demonstrable knowledge of camera and lighting for film
  • Excellent fine art skills (sketch work and/or 3D concept work).

Desired Skills:

  • Experience with 3D software such as 3DSMax or Maya
  • Degree in Fine Arts, Graphic Arts or Design
  • Additional concept art experience a huge plus
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Principal Weapon Artist

ZeniMax Online Studios is looking for a Principal Weapon Artist to join our studio for the development of our next AAA game.  This is a chance to join an experienced group of developers in pre-production for a new IP.

The ideal candidate is a skilled modeler with demonstrable experience creating weapon models for third and first person camera views, with a thorough understanding of the relevant design, gameplay, rigging and animation issues.

Responsibilities:

  • Work together with the technical artists/animators, engineers and gameplay designers to develop our weapons pipeline
  • Solve problems and establish benchmarks through prototyping
  • Model and texture awesome weapons in a PBR pipeline
  • Fully own asset production, and troubleshoot issues from concept to in-game completion
  • Maintain a balance between visual quality and performance

Requirements:

  • 5+ years of industry experience, preferably focused on mechanical/weapon modeling
  • Portfolio demonstrating exceptional skill with hard surface modeling including weapons, mechanical objects, vehicles and/or character gear
  • Working knowledge of technical art and performance pipelines
  • Expert level proficiency within Max/Maya, ZBrush, Photoshop, and other industry standard software
  • Demonstrable understanding of next gen asset creation pipelines and tools for game development
  • Self-motivated and possesses the ability to work and solve problems with minimal assistance
  • Highly organized with the ability to adhere to production schedules
  • Well-developed communication skills and strong work ethic

Desired Skills:

  • Training in traditional art mediums (painting, sculpting, etc.)
  • Rigging and/or animation experience preferred
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Principal Lighting Artist

ZeniMax Online Studios is seeking a Principal Lighting Artist to join our studio for the development of our next AAA game.  This is a chance to join an experienced group of developers in pre-production for a new IP.

This position requires an understanding of modern lighting techniques and an eye for artistic excellence informed by training and experience.  The ideal candidate understands real-world lighting and cinematography principles as well as game engine technology.

Responsibilities:

  • Work with technical artists and engineers to outline workflow, develop tools and establish best practices for lighting in our new engine
  • Work with Art and Design to create compelling and dramatic lighting scenarios for worldbuilding, gameplay and cinematics
  • Work with Design to establish functional, gameplay-informing lighting systems
  • Establish clear benchmarks for the team, and work with worldbuilders and additional lighting artists to consistently hit those benchmarks through production
  • Maintain a balance between visual quality and performance requirements
  • Match the established visual style for the game with regard to lighting execution

Requirements:

  • 5+ Years of industry experience, preferably focused on lighting
  • Working knowledge of modern lighting techniques in next-gen video games
  • Expert level proficiency within Max/Maya, Photoshop, and other 3rd party software used in lighting
  • Working knowledge of technical art and performance pipelines
  • Self-motivated and has the ability to work and solve problems with minimal assistance
  • Highly organized with the ability to adhere to production schedules
  • Well-developed communication skills and strong work ethic
  • A strong understanding of color theory and the influences of lighting on mood and story narrative
  • Candidate must submit an online portfolio to be considered

Desired Skills:

  • AAA development experience
  • Film production experience
  • Training in traditional art mediums (painting or photography)
  • Knowledge of current engine technology such as CRYENGINE, UE4, or Unity
  • Experience with lighting using a Physically Based Renderer
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is looking for a Technical Character Artist to assist with the production of characters. This technical art position will work with various members of the Figure Art team to address character rigging related issues: from in-game editing and data set up to vertex weighting adjustments. This technical artist will also be making art changes and adjustments to submitted assets, so experience with character art is important. This is a dynamic environment that will challenge you as you become a full-fledged professional game developer.

Responsibilities:

  • Working closely with the Outsourcing managers, other tech artists, and character artists
  • Preparation of armor, costumes, weapons, mounts and monsters for export into game
  • Evaluate all incoming outsourced art for technical issues
  • Adjust vertex weighting for armors, costumes, mounts, and monsters
  • Geo and texture adjustments on outsourced assets when necessary
  • Export adjusted geometry to engine
  • Data set up of exported assets in engine
  • The candidate will have to learn proprietary tools for rigging of the game-ready character meshes and internal tools for export

Requirements:

  • Ability to skin meshes to various rigs
  • Love of characters and animation
  • Strong grasp of anatomy, form, proportion and color
  • Intermediate+ understanding of character modeling and texturing principles
  • Understanding of good mesh topology for deformation
  • Some working experience in rigging characters for video games
  • Working knowledge of 3D Studio Max, Zbrush and Photoshop
  • Familiarity with game engines
  • Interest in working with and supporting Artists and Animators in the production environment
  • Responsive to direction
  • Tenacious problem solver
  • Strong aesthetic sense and ability to communicate creative ideas clearly
  • Strong communication skills in general: written & spoken
  • Self-sufficient and capable of independent learning

Desired Skills:

  • Familiarity with modular character customization systems is a plus
  • Experience with animation is a plus but not required
  • Enjoy playing MMO
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

The Video Editor will work closely with the Marketing Director, development team and creative agencies to produce creative high definition video for broadcast, mobile and online media.

Responsibilities

  • Plan, organize, create, process and edit video projects for marketing of MMORG video game using computer software
  • Edit video game trailers, with the goal of conveying the emotional content and attitude of a game
  • Create TV commercials, game trailers and other marketing and production materials
  • Use digital equipment, in-game capture rigs and lighting kit to record scenes according to a script and under a marketing/producer team member’s oversight, providing input as needed to ensure a quality product
  • Set up and operate video cameras, light kit, sound recording, and other equipment as needed to produce instructional videos
  • Use audio recording equipment to capture and edit spoken audio tracks for use with other multi-media and animation productions
  • Select, organize, and assemble scenes into a finished rough cut according to a script; Provide input to producer/director to boost visual, dramatic, and/or instructional value
  • Optimize video for websites, mobile devises, YouTube or various other destinations
  • Create and implement motion graphics using computer software
  • Communicate clearly and in a timely manner with all marketing team members
  • Organize and archive video assets using computer hardware and software

Requirements

  • All candidates are required to submit a demo reel via online portfolio demonstrating ability to make materials of various styles
  • Possess both technical and artistic expertise to push the creative envelope to new heights while adhering to brand guidelines
  • Minimum of three years experience in digital video editing
  • Minimum of three years of experience editing short-form work, especially trailers and commercials
  • Demonstrated experience in capturing footage from video game consoles, PCs, etc
  • Knowledge of video software (i.e. Final Cut Pro, Adobe Premiere, Motion, After Effects)
  • Ability to research and recommend video-related equipment, software, and hardware
  • Experience grading and color correcting video for final release
  • Must be able to work quickly and efficiently, hit short deadlines, have strong organizational skills and juggle multiple projects simultaneously. Must be able to deal with high levels of stress
  • Ability to work independently
  • Understanding of digital file creation and delivery for web based video. Transcoding and FTP skills a must. Possess knowledge of capturing digital video from a video game format
  • Must be familiar with basic to advanced color correction and proper audio mixing

Desired

  • Bachelor’s degree in video/communication field (preferred) or an equivalent combination of education and experience
  • Knowledge of both PC and MAC OS preferred
  • Adobe After Effects, Photoshop, Flash and other CS5 application experience and knowledge highly desirable
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Mobile FX Artist 

The FX Artist will be responsible for designing and creating high-quality effects for our mobile team.

Responsibilities:

  • Develop innovative, complex and visually stunning animated, particle and shader effects within the defined visual style.
  • Creating all assets such as textures, models, and shaders relevant to visual effects art.
  • Concept, propose, and present creative ideas.
  • Work closely with our artists, animators, designers, and programmers to implement effects.
  • Provide creative input specific to assigned tasks

Requirements:

  • Strong understanding of particle effects technology, techniques, and implementation.
  • Traditional 2D Drawing and Animation skills preferred.
  • Strong technical knowledge of effects generation within Unity.
  • Candidates must show an aptitude for learning new systems quickly.
  • Experience with Photoshop and other relevant tools.
  • Must have the ability to quickly conceptualize, present and execute ideas.
  • Excellent communication, interpersonal and organization skills.
  • Excellent sense of scale, timing, motion, detail, form, texture and color.
  • Must have the drive to conquer technical challenges. 
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD
Senior Animator

ZeniMax Online is looking for a highly motivated Senior Animator to collaborate with our talented team of creative professionals bringing the creatures and characters of our worlds to life. Our teams are empowered to create, challenged to learn, and encouraged to lead. Harness your passion and creativity to develop genre-defining gameplay and interactive storytelling.

Responsibilities:

  • Bring fantasy and realistic creatures and characters to life with high-quality animation
  • Collaborate with design and engineering and define new gameplay mechanics
  •  Contribute to the creative process with original ideas and inspiration that will shape the players' experience
  • Provide artistic vision to gameplay and in-game storytelling
  • Work directly with the character team to develop character and creature models with believable proportions and help define rigging, and other animation considerations.
  • Autonomous problem-solving in a dynamic environment

Requirements:

  • Have 5+ years of professional experience as an animator
  • Experience developing new gameplay mechanics from the ground up
  • Show ability to combine acting and action to bring personality and appeal to characters and monsters alike
  • Can demonstrate an understanding of animation pipelines and standard industry processes
  • Possess technical knowledge/abilities with respect to the implementation of animation into a game engine
  • Shows a strong understanding of fundamental animation principles and the ability to clearly communicate those ideas to others
  • Come from a background with experience collaborating across all disciplines
  • Must show an aptitude for learning new systems quickly
  • Have a minimum of BFA with a major in Animation or equivalent experience, additional related education a plus
  • Have extensive knowledge of 3D Studio Max, Maya or Motion Builder

Desired Skills (Optional):

  • Experience with motion capture and realistic human performance
  • Training or experience with acting or combat
  • Excellent drawing or related traditional art skills demonstrated in a portfolio
  • Have a deep understanding of anatomy and human kinetics, demonstrated through a working knowledge of martial arts, dance, or related experience

Portfolio: Please include links to your work and clearly indicate your contributions. Resumes without work samples will not be considered.

Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

We are seeking a senior-level concept artist that has published production experience with creating a diverse visual range of characters, environments, architecture, props and related game assets. A solid grasp of form, structure, color, and light for 2D art assets is essential.

Responsibilities

  • Create the look of new assets by working closely with the Art Director to establish a consistent visual direction for armors, weapons, monsters, environments/landscapes, architecture, props, storyboards, marketing art, etc.
  • Create inspiring and highly detailed, realistic production friendly concept art that stays on style with the aesthetics already established in our game. 
  • Produce work with minimal supervision, in an efficient and timely manner, to maintain production schedules
  • Work closely with colleagues to foster a highly communicative, coordinated team effort
  • Ensure quality of related assets by maintaining responsibility over your work throughout the project's development

Requirements  

  • Excellent traditional artistic skills with a strong grasp of composition, anatomy, color theory, perspective, lighting, environment, architectural, creature/character, costume and graphic design.
  • Proficiency in life drawing (drawing from life and reference) as well as a strong imagination and a willingness to push the envelope, to innovate within the parameters of the game's world.
  • Strong communication, excellent visual storytelling and written skills.
  • Strong interpersonal skills-able to interact with team members of different disciplines.
  • Good positive attitude and outlook, self-motivated, and a great team player.
Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

We are seeking a skilled Technical Animator to help further develop our animation pipeline. The focus of this position will be on runtime animation integration and animation handling in the pipeline.

You will work with animators to develop blend graphs that produce smooth, AAA quality animation, seamlessly combining animated motion with various runtime input sources. You’ll help define animation related workflows and systems, and you’ll assist animators in all technical aspects of animation production. Working with multiple disciplines to identify effective solutions, you will serve as a communicator with the goal of ensuring all involved parties have a common understanding of the system and our shared goals.

Preference will be given to candidates who have experience writing animation authoring tools (in Max, Maya, etc.), though this is not the primary area of coverage. If you have experience programming in any form, this is a huge plus. If you have experience with MOCAP that is also beneficial. If you are technical, highly motivated and passionate about animation, please apply for this position. It’s an uncommon opportunity.

Responsibilities:

  • Work closely with Animation, Design and Engineering to develop the means by which these groups interact with animation data
  • Play a positive, proactive role in communication between all involved departments
  • Advocate for Animation while maintaining attention to performance issues
  • Provide ongoing support and training to Animation throughout production cycle
  • Communicate, promote and document animation related processes and best practices
  • Help to identify tools that will make managing large amounts of animation possible

Requirements:

  • 5 or more years industry experience
  • 3-5 years runtime animation system experience (can overlap with industry experience)
  • Professional experience working with 2 or more animation pipelines
  • Strong technical skillset and love of getting hands dirty
  • Strong understanding of kinematics and eye for animation
  • Experience with runtime animation tools, techniques and capabilities (Unity, Havok Behavior, Natural Motion, or proprietary, etc.)
  • Familiarity with rigging
  • Some familiarity with MOCAP workflows
  • Understand differences between production and runtime animation requirements and data
  • Clear, demonstrable understanding of animation data and how it moves through the pipeline
  • Self-sufficient, motivated and independent
  • Strong communication and time management skills
  • Familiarity with common data formats: XML/JSON/etc.
  • Familiarity with common 3D data formats: HVK/GR2/OBJ/FBX/ALEMBIC/etc.

Desired Skills:

  • Some understanding of shaders
  • Any programming experience
  • Pyside/PyQt
  • Perforce
  • Experience with special effects and non-character animation
  • General interest in contemporary CGI techniques

Portfolio: Please include links to your work and clearly indicate your contributions. Resumes without work samples will not be considered.

Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is seeking a Senior Technical Environment Artist to join our studio for the development of our next AAA game.  This is a chance to join an experienced group of developers in pre-production for a new IP.

The ideal candidate is a skilled Technical Artist who can think procedurally to solve problems, and has experience building large and/or complex environments.  You will be working with small, multidisciplinary groups of artists, designers and engineers to develop efficient, intuitive workflows, build production tools, and define performance metrics parameters.

Responsibilities:

  • Develop efficient, maintainable workflows capable of supporting large world building efforts
  • Develop world building tools for artists and designers
  • Work with Engineering to develop technical guidelines and performance requirements
  • Build benchmark assets that represent standards of quality and performance
  • Document system and advocate best practices
  • Provide support, training and mentoring to users
  • Document workflows and advocate best practices

Requirements:

  • Fluency in one or more languages (Python, C#, C++, MaxScript, MEL, VEX, etc.)
  • Experience building extensive environments in either Game or VFX industries
  • Experience working with physically based materials
  • Experience with Substance Designer/Painter
  • Solid technical background and an ability to design and implement systems
  • Experience with procedural authoring tools such as Houdini or World Machine
  • Good troubleshooting skills
  • Self-sufficient and independent
  • Strong communication and time management skills
  • Familiarity with reality capture methods
  • Familiarity with common data formats: XML/JSON/etc.
  • Familiarity with common 3D data formats: OBJ/FBX/ALEMBIC/etc.

Desired Skills:

  • VFX Industry experience
  • Experience with Houdini
  • Understanding of modern shader capabilities
  • PyQt/PySide
  • Perforce
  • Understanding of core game data pipelines.
  • Experience with special effects and shaders.
  • General interest in contemporary CGI techniques.

Portfolio: Please include links to your work and clearly indicate your contributions. Resumes without work samples will not be considered.

Department Art Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Community

Department Community Division ZeniMax Online Studios Locaton Hunt Valley US-MD

The successful candidate will manage the day-to-day operational activities surrounding the reporting and administering of the game’s online community. This roles acts as the administrator for both online communities as well as for the content management tool. While working in a cross functional team the Mobile Community Manager keeps the online community engaged and grows the community base. This individual will effectively utilize knowledge of the game and community to assist the Marketing Department with ideas and designs that will work to drive revenue.

Responsibilities:

  • Assists and oversees a vibrant pre and post-ship website that features franchise content, community-generated content, forum discussions, downloads, and other interactions.
  • Collaborates with internal departments to ensure that community feedback is addressed.
  • Helps develop community assets such as podcasts, developer interviews, product updates, game tips and tricks.
  • Maintains consistent presence and promotes user-friendly environment on community message boards.
  • Works in collaboration with the Development, Marketing, PR, Quality Assurance, and Customer Support teams to ensure a positive player experience.
  • Helps conduct private and public tests to gather community feedback that will help improve final product quality.
  • Drafts and distributes community reports including community reactions, sentiment, and feedback, metrics, and research.
  • Assists with the company's involvement in trade shows, exhibitions, and other events.
  • Assists other members of the community team with community-related tasks.
  • Generates reports regarding the online community and customer reviews; analyzes the results.

Requirements:

  • 3+ years community management and/or social media management experience in mobile gaming required
  • BS degree in Marketing, Communications, Public Relations or equivalent experience
  • Technical knowledge of online community platforms, systems and software
  • Strong understanding of popular social media and mobile gaming trends
  • Knowledgeable on latest technologies and techniques used in building and maintaining successful gaming communities
  • Drive to innovate community practices and bring community management to the next level
  • Proven history of maintaining and developing a mobile game online community
  • Excellent written and verbal communication skills
  • Ability to work collaboratively in a team environment
  • Demonstrated initiative and positive spirit in a rapidly changing environment
  • Experience working with Apple and Android mobile gaming platforms, storefronts, and related tools
Department Community Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Customer Support

Department Customer Support Division ZeniMax Online Studios Locaton Hunt Valley US-MD

The CS Project Manager is responsible for planning, executing, and finalizing projects according to defined deadlines and budgets.  This includes managing resources, scheduling deliverables, and coordinating milestones of stakeholders.  Successful candidates will be organized, efficient planners; self-starters; process driven thinkers; and adept relationship builders with proven experience with classic project management disciplines.  This position will be responsible for the Bethesda.Net team and interfacing with all departments at our Rockville Headquarters. 

Responsibilities

  • Builds and maintains effective working relationships with immediate team and those outside of the immediate team that have an effect on the successful completion of the project
  • Establishing and assigning task objectives from defined project goals; achieving project deliverables through managing team at a project-level (e.g. Franchise-wide level);
  • Focus all project actions and decisions on the project goals, larger department objectives, and an overall outstanding customer experience
  • Coordinate project requirements, scope, resources, and documentation
  • Resolve or escalate roadblocks and mitigate risk to help deliver projects within scope, on time, and in budget
  • Manage multiple projects with shifting priorities in a fast-paced environment
  • Ensure department readiness for projects related to strategic initiatives, tool creation, and product launches
  • Report consolidated project status to senior leaders at regular intervals

Requirements

  • Bachelor’s degree or equivalent experience
  • Formal project management education or certification (PMI, Agile certifications, etc.)
  • 3-5 years of program and project management experience
  • Expertise with modern project management methodologies (waterfall, agile, etc.)
  • Experience working with internal, external, and international project stakeholders
  • Experience with projects relating to process, business systems, and technology
  • Experience managing project cost and resources
  • Experience managing and developing people and teams
  • Strong customer service ethic
  • Strong abilities in research, problem solving, and root cause analysis
  • Professional communications, reporting, and presentation skills to all levels of leadership
  • Team player, adept at building relationships across organizations
  • Expertise with productivity software, including Microsoft Office

Desired Skills

  • Experience in entertainment software industry
  • Knowledge and passion for massively multiplayer online games
  • Experience with customer service contact centers and service technology
  • Familiarity with multi-channel, multi-site, 24x7 international support structures
  • Experience managing multi-country, multi-language, remote staff groups
  • Fluency in additional languages
Department Customer Support Division ZeniMax Online Studios Locaton Hunt Valley US-MD

The Bilingual Customer Service Agent for Japanese is responsible for maintaining positive relationships with our game players by helping them with speed, expertise, courtesy, and enthusiasm.  This includes a wide variety of gameplay needs, technical advice, account & billing requests, product information, and social networking.  Successful candidates will typically have a positive attitude, passion for gaming, analytical thinking, computer savvy, and experience in customer service contact centers.

Responsibilities

  • Interact with our customers in all of our Japanese gaming environments to promote customer satisfaction
  • Handle customer requests for our products and services:
    • Help with product information, account & billing requests, technical help, gameplay help
    • Help with social networking
  • Maintain a working knowledge of our products and services
    • Standard console and PC products
    • Massively multiplayer online games
    • All current gaming platforms (mostly Xbox, PlayStation, Windows PCs)
  • Contribute to record keeping & product knowledge base management

Requirements

  • Native Japanese language ability; Business-level fluency in English
  • Native knowledge of culture and business in Japan
  • Customer service experience
    • Strong customer service ethic
    • Enthusiastic, positive, and professional attitude in all interactions
    • Experience with contact center environments
  • Ability to work flexible shifts (including some nights, weekends, holidays when products require it)
  • Able to quickly adapt and multi-task in a busy environment
  • Self-starter who works well alone but also experience working within team
  • Professional communications and documentation skills
  • Strong troubleshooting, analytical, and collaboration skills
  • Familiarity with computer hardware and consumer electronics for gaming
  • Familiarity with computer operating systems
  • Experience with productivity software including Microsoft Office
  • Knowledge and passion for massively multiplayer online games and online environments

Desired Skills

  • Previous customer service, community management, or public relations experience
  • Knowledge and passion for massively multiplayer online games
  • Bachelor’s degree or equivalent experience
  • Experience working within an international company
  • Experience in entertainment software industry
  • Experience dealing with external business partners
Department Customer Support Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is looking for experienced and inspirational Customer Support Supervisor for our global Customer Support Team. This is a full-time position at our offices in Hunt Valley, MD and as such all candidates should already be eligible to work within the US. We offer a fun, exciting and challenging environment in one of the most energizing organizations in the MMO space.

Responsibilities:

  • Lead, coach and motivate a team of Customer Support Agents to deliver outstanding customer service experiences
  • Stand accountable for your team’s performance against department KPIs and continuously review and improve the quality of service delivered by your team.
  • Manage expectations and individual development plans and provide regular updates on your team’s talent development
  • Respond to escalations of highly complex, sensitive and/or customer well-being related nature in a professional and timely manner
  • Ensure that your team understand operational KPIs and their individual targets
  • Manage your team’s performance to meet or exceed department SLAs and other departmental goals
  • Coach and develop Customer Support Representatives to deliver qualitative and quantitative targets
  • Ensure Customer Support Representatives are empowered with the knowledge and skills or coached to deliver first time resolution with all contacts
  • Practice leadership by example especially in regards to open, honest communication, dedication to provide excellent high-quality customer service, self-motivation and team work
  • Coordinate employees time off requests as well as overall team attendance and adherence
  • Work with CS Management to coordinate accurate and complete documentation regarding any coaching efforts for all team members
  • Build and maintain a strong knowledge of Customer Support’s processes and work instructions
  • Perform other duties as assigned by supervisor

Requirements:

  • Possess superior troubleshooting skills
  • Are able to work flexible shifts as required in a 24/7/365 environment including nights, weekends, and rotating holidays
  • Have a proven track record of building highly efficient customer service teams
  • Are enthusiastic about providing outstanding customer service and ability to maintain a positive and professional attitude in all interactions
  • Have a working knowledge of Microsoft Office applications, particularly Outlook, Excel and Word
  • Have a minimum of 4 years of customer service and 2 years of CS management / leadership experience in a contact center environment
  • Are detail oriented with excellent organizational skills
  • Have excellent written and verbal communication skill in English
  • Have a passion for PC / video games

Desired Skills

  • Fluency in additional languages, spoken or written
Department Customer Support Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Design

Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is seeking a Senior Systems Designer to join our studio for the development of our next AAA game. This is a chance to join an experienced group of developers in pre-production for a new IP.

This role will serve under the Lead Systems Designer to build gameplay systems and mechanics, and hone them to industry-leading quality. A developer in this role will serve as a project specialist in one or more areas of systems design and will collaborate with leads across all development disciplines in creating gameplay systems within their specialty.

Responsibilities: 

  • Work with the Lead Systems Designer developing holistic gameplay systems aimed at a fluid, immersive player experience
  • Design, create, and maintain documentation for gameplay systems and mechanics
  • Focus and grow into a project specialist in one or more of the following areas of systems design:
  • Player movement and controls
  • Player abilities
  • Enemy behaviors and capabilities
  • Progression systems
  • Weapon and gear design
  • Roleplaying systems
  • Puzzles and mini-games
  • Collaborate with all development disciplines to bring gameplay systems from early vision to industry-shaping final implementation
  • Mentor systems designers and help them grow in their careers

Requirements: 

  • Deeply creative with a great sense of what makes gameplay fun
  • Ability to work collaboratively in a cross-discipline development environment
  • Expert proficiency integrating imagery and text to deliver thorough, easy to understand design documents
  • Comfortable with a development schedule that is playtest-driven and focused on iteration and polish
  • Strong understanding of the discrete elements game systems are built from, and the ability to problem solve both holistically and on a per-component basis
  • Excellent verbal and written communication skills in English
  • Working knowledge of scripting or programming
  • An online portfolio which clearly demonstrates relevant work experience

Desired Skills:

  • Experience developing Open World games
  • Experience in industrial or product design
  • Strong public speaking skills
Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Lead Systems Designer

ZeniMax Online Studios is seeking a Lead Systems Designer to join our studio for the development of our next AAA game. This is a chance to join an experienced group of developers in pre-production for a new IP.

This role will collaborate with the Creative Director, Lead Game Designer, Lead Programmer and Animation Director to plan foundational gameplay systems, flesh them out with fun mechanics, and hone them to industry-leading quality. This role will also work extensively with AI, animation, and gameplay programmers to build all the systems needed to fill the game with a wide range of believable characters and challenging enemies.

Responsibilities: 

  • Work with the Lead Game Designer to create a holistic gameplay systems architecture aimed at delivering a fluid, compelling and immersive player experience
  • Lead the systems design team in the development of gameplay mechanics, player controls and capabilities, character behaviors and progression systems to actualize the project’s ambitious gameplay experience
  • Collaborate with all development disciplines to bring gameplay systems from early vision to industry-defining final implementations
  • Establish standards for documentation and implementation practices
  • Mentor systems designers and help them grow in their careers

Requirements: 

  • Deeply creative with a great sense of what makes for fun gameplay
  • Excellent leadership skills, and ability to work collaboratively in a cross-discipline development environment
  • Expert proficiency integrating imagery and text to deliver thorough, easy to understand design documents
  • Comfortable with a development schedule that is playtest-driven and focused on iteration and polish
  • Strong understanding of the discrete elements that game systems are built upon, and the ability to problem solve both holistically and on a per-component basis
  • Excellent verbal and written communication skills in English
  • Working knowledge of scripting or programming
  • An online portfolio which clearly demonstrates relevant work experience

Desired Skills:

  • Experience developing Open World games
  • Experience in level design
  • Experience in industrial or product design
  • Strong public speaking skills
Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is seeking a Lead Level Designer to join our studio for the development of our next AAA game. This is a chance to join an experienced group of developers in pre-production for a new IP.

This role will collaborate with the Creative Director, Lead Gameplay Designer, Lead Environment Artist and Art Director to develop the foundations of worldbuilding for a new IP. This will include the creation of well-composed, functional and fun 3D spaces that challenge existing norms and establish a composition that will serve as the foundation for a growing Environment team.

Responsibilities: 

  • Work with the Lead Gameplay Designer to establish best practices for spatial design, flow and world dynamics
  • Lead your team to create level layouts using simplified geometry in collaboration with quest designers, writers, and artists
  • Collaborate with all development disciplines to shepherd various level design constructs through the iterative process, from inception to final
  • Mentor more junior level designers and serve as a bastion for the discipline within the company

Requirements: 

  • Deeply creative with a great sense of what makes a game or level fun
  • Expert level proficiency within Photoshop/Illustrator, and other 3rd party software used in level layout and 2D design
  • Comfortable with a development schedule that is playtest-driven and focused on iteration and polish
  • Strong methodology and problem-solving ability
  • Previous work experience with 3D world and level building tools such as UE4, Unity, etc.
  • Excellent verbal and written communication skills in English required
  • Must submit work samples - finished levels and/or blockout levels demonstrating composition and gameplay

Desired Skills:

  • Technical background in programming or scripting
  • Background in Architectural Design
  • Experience developing Open World games
  • Passion for creating rich narrative experiences
Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is seeking a Lead UX Designer to join our studio for the development of our next AAA game. This is a chance to join an experienced group of developers in pre-production for a new IP.

In this role, you will work with project leadership to shape our overall UX strategy, building best practices backed by meticulous research and guiding UX Designers to establish a holistic, consistent user experience. You will use your collaboration and interpersonal skills to build relationships with stakeholders, establishing a strong UX language and evangelizing user experience design. You will also push the boundaries of your craft by exploring the latest emerging trends and creating solutions hand-tailored to player and business needs.

Responsibilities

  • Work with a multidisciplinary team to define and develop UX strategy and experiential quality standards for multi-disciplinary product teams; guide UX Designers across multiple product teams to ensure holistic UX language, quality and consistency are carried throughout every aspect of the product
  • Collaborate with other UX Designers and Developers to share knowledge, set realistic goals and seek out challenges and experimental opportunities; mentor and grow less experienced UX Designers, helping them tackle new challenges that level up their skills
  • Establish collaborative relationships with product management partners and other key team members; you know UX can't succeed in isolation, especially in a highly collaborative, cross-functional environment
  • Lead by example, diving in to get your hands dirty executing deliverables that demonstrate experience strategy when needed (experience models, prototypes, wireframes, whiteboard sketches, usability testing, user personas & ideation techniques

Requirements

  • 7+ years of game design experience with a focus in UX, preferably in a mix of enterprise and start-up environments
  • Thorough understanding of how to design and optimize consistent end-end UX/UI systems, features, and player experiences
  • Proven ability to conceptualize, create and implement game concepts using various tools, technology and visual language
  • Excellent creative, analytical and organizational skills with proven ability to write, communicate and maintain detailed design documentation throughout project life cycle
  • Demonstrative proof of an open-mined, progressive thinker who is flexible, energetic and driven with the ability to overcome obstacles and challenges with working solutions
  • A deep understanding of UX trends across multiple genres and platforms, including those related to accessibility
  • Experience successfully scoping, planning and executing projects as part of an agile development team

Desired Skills

  • Shipped at least 2 AAA titles working as a UX Designer
  • Strong design portfolio built by applying user-centered design practices to product discovery, design, and development
  • Experience with prototyping software such as Adobe XD, Invision, Axure, etc.
Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Lead Gameplay Camera Designer

ZeniMax Online Studios is seeking a Lead Gameplay Camera Designer to join our studio for the development of our next AAA game. This is a chance to join an experienced group of developers in pre-production for a major new IP.

In this role, you will collaborate closely with the Art Director, Lead Designer and the Combat and Level Design teams to implement the unique camera vision of our game. The primary focus of the role will be the creation of in-game, player-controlled cameras and supporting development pipelines. You will also push the boundaries of your craft by exploring the latest emerging trends and creating solutions hand-tailored to player and business needs.

Responsibilities:

  • Design, set up and tune player-controlled gameplay cameras and camera systems.
  • Use script to set up camera behaviors. Layout and hook up camera action triggers in game.
  • Support player navigation, traversal and combat with a keen eye for the combination of composition and usability.
  • Work closely with the combat and level teams to help create a smooth and seamless player experience.

Requirements: 

  • 2-5 years’ experience implementing in-game cameras.
  • Extensive experience with 3D Studio Max (preferred) or similar 3D package.
  • Working knowledge of camera controls from various game engines, including scripting.
  • Interest / background in photography.
  • Maintain a strong animation and technical skill set.
  • The ideal candidate is a self-sufficient, technical problem solver.
  • Well-developed communication skills and strong work ethic.

Desired Skills:

  • 5+ years of industry experience, with at least one shipped AAA title
  • Working experience as a Cinematographer in games, film or television.
Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Lead Monetization Designer

ZeniMax Online Studios is seeking a Lead Monetization Designer to join our studio for the development of our next AAA game. This is a chance to join an experienced group of developers in pre-production for a new IP.

This role will be responsible for managing the long-term operation of a live game service by combining the consumer benefits of a continuously updated game with the creative goals and business needs of the ZOS team.

Responsibilities:

  • Develop the multi-discipline structure, plan and process to support the launch and ongoing operation of a successful live product and service team.
  • Collaborate with the development and business leadership teams to define and be accountable for the long-term strategy, execution and iteration plans for delivering on KPIs – balancing player needs, creative goals and business requirements.
  • Collaborate with creative and production leads to create and consistently deliver on content and cadence plans. 
  • Manage and mentor the Live Product team members within existing team, culture and corporate development strategies.
  • Define and champion best practices for Live Product development, including technical, design, architecture and production strategies that better position current or future games for success in acquiring, retaining and monetizing customers.
  • Work with BI team, product managers and game/business analysts to define the key metrics and reporting methods that will illustrate actionable insights into KPIs.
  • Daily monitoring of KPIs and overall product health, providing regular recommendations to business and development team stakeholders.

Requirements:

  • 3+ years of experience in a similar Game or Live Product Management role
  • Strong analytical, organizational, and multitasking skills
  • Exceptional enthusiasm for and capabilities within both business and design.  You have experience evaluating player behavior, recommending near- and long-term strategy or content adjustments and delivering against KPIs
  • Passion for creating fun and engaging games
  • A passion for understanding market trends, customer behavior, brand development and applying that knowledge in driving acquisition, retention and monetization across genres, platforms, territories and demographics

Desired Skills:

  • Experience with Tableau
  • Proficient in quantitative analysis, including the ability to model game parameters using common business intelligence and analysis tools.
  • Business, economics, statistics, marketing or related educational background
  • Experience playing a wide variety of games on multiple platforms
Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Zenimax Online is looking for a highly motivated and experienced senior writer to collaborate with our talented team of creative professionals to bring the characters and stories of the Elder Scrolls Online to life.

Responsibilities:

  • Work with other writers and content designers to create compelling characters and stories in the game environment.
  • Write and iterate on compelling dialogue for characters.
  • Write and edit compelling quest, lore, and story text.
  • Write in-game backstories for the world, its locations, and its inhabitants.
  • Assure fictional consistency utilizing established lore for the Elder Scrolls.
  • Complete all work to required specifications and quality by established deadlines.
  • Quickly master the proprietary, in-game writing/editing tool.
  • Guide and mentor other team members.
  • Perform other writing and fiction duties that may be assigned by Lead Writer.

Requirements:

  • Demonstrable and strong skills as a writer and editor.
  • 3+ years of writing and/or narrative design experience.
  • Outstanding written and verbal communications skills.
  • Excellent narrative and dialog writing skills.
  • Strong ability to collaborate and thrive as part of a creative team.
  • Ability to work independently in a highly confidential environment.
  • A passion for games and crafting compelling stories.
  • Plays and understands modern video games, especially MMOs.
  • A strong understanding of the lore and story of Elder Scrolls is highly desired.

Portfolio: Please include links to your work and clearly indicate your contributions, as well as provide a writing sample demonstrating your talent and proficiency with dialogue and storytelling. Resumes without writing samples will not be considered.

Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

The Senior Combat designer works with the Combat Lead and the rest of the development team in the creation and maintenance of core combat mechanics, character abilities, and combat itemization.  They are responsible for maintaining and improving the health of the combat experience including balance, bug fixing, system improvements, and development of new features.

Responsibilities:

  • Assist the Lead Combat Designer in developing and executing plans to improve and expand the combat experience
  • Adhere to guidelines and restrictions for combat gameplay as defined by the Lead Combat Designer and Creative Director
  • Take ownership of the development of specific combat features and improvement efforts, from ideation through delivery to players
  • Maintain clear and concise documentation for all mechanics, balance, and systems they are responsible for
  • Maintain up-to-date knowledge of the state of combat on the live servers and incorporate that knowledge into development effort
  • Mentor other designers on the Combat team to improve their design, technical, and communication skills
  • Actively seek internal and external feedback regarding the Combat product, and work with leadership to identify response actions
  • Specific areas of responsibility include:                    ​
    • Maintenance and iteration of combat-centric systems such as character stats, progression, itemization rules, and player onboarding
    • Creation and maintenance of character mechanics, abilities, and items with an eye toward game balance
    • Proposing and shepherding the development of new gameplay systems

Requirements:

  • Minimum 3+ years combat design experience on a shipped or live online multiplayer game
  • Deep expertise in action and RPG combat systems, and what makes them satisfying
  • Experience designing for both a casual and competitive audience
  • Excellent written and verbal communication skills
  • Ability to thrive within a collaborative environment, and both give and receive constructive feedback
  • Ability to think logically and break down complex problems, with a strong focus on attention to detail
  • Confidence working in an environment where specific processes are in place to maintain live game integrity
  • Experience with scripting tools or languages
  • Proficiency with Microsoft Excel and Microsoft Word
Department Design Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Production

Department Production Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is seeking an experienced Producer/Project Manager to join our studio for the development of our next AAA game.  This is an opportunity to join an experienced group of developers and help develop a new IP.

The ideal candidate will be proficient in scheduling/planning, analyzing team metrics, and establishing a development environment designed to help the team achieve success.

Responsibilities:

  • Help organize, manage, and maintain the project schedule and road-map
  • Work to achieve improved predictability across multiple, feature-based teams using agile development methodologies
  • Track and analyze team metrics to help make informed decisions on project scope and priorities
  • Help create, manage, and maintain clearly-defined development processes and work-flows
  • Assist in validating team staffing and organization
  • Proactively identify project risks, issues, and triggers; establish actionable mitigation and contingency plans as needed
  • Work with the team to define, schedule, and achieve project deliverables and goals
  • Help shape development practices and processes to improve overall team efficacy
  • Regularly communicate with key stakeholders to provide actionable status updates
  • Share your knowledge and experience effectively to help the team achieve success

Requirements:

  • Proficient with Jira and Confluence
  • Minimum 3 – 5 years of experience working on AAA console/PC games as a Producer, Scrum Master, or Project Manager
  • Have worked with, or led a team through, at least one full console/PC product cycle
  • Able to create, manage, maintain, and analyze team reports using Excel, Jira, Visio, Confluence, and other standard development tools
  • Proficient in Agile Development methodologies including Scrum, Kanban, and Lean Product Management
  • Experience managing a team or sub-teams, including: establishing project plans, budgets, determining dependencies, assigning work, and helping the team achieve success
  • Goal focused and results driven
  • Comfortable raising concerns and issues
  • Able to learn quickly and apply new concepts, principles, and processes
  • Maintain a solution-oriented approach to development
  • Professional communication and interpersonal skills, including conflict resolution
  • Capable of identifying and communicating project risks and issues.  Able to take an implement appropriate steps to resolve
  • Independent team member who has the ability to take ownership and help move projects forward despite obstacles and issues
Department Production Division ZeniMax Online Studios Locaton Hunt Valley US-MD

The Senior Mobile Product Manager will analyze data and work with development teams to create features and experiences that drive engagement and monetization. Successful candidates will have a passion for good gameplay paired with successful monetization strategies, the ability to parse and act on data, and a drive for simple, flexible, and scalable gaming systems. We are seeking a self-starting someone who relishes the challenge of finding innovative solutions to enhancing KPIs. This individual is player-focused; but also understands and can deliver on business goals, while maintaining the creative vision.

If you love being knee deep in data, working with talented cross-discipline teams, and delivering best-in-class experiences to players, this position may be right for you.

Responsibilities:

  • Collaborate with design and management teams to define target KPI's for monetization, engagement, and retention mechanics
  • Work with our BI team to analyze metrics, create reports which show the performing/underperforming aspects of the game economic model, why, and provide solutions to management to improve KPIs and overall LTV
  • Drive new initiatives, events, and game features that monetize and re-engage players
  • Contribute to the design of features and systems by providing guidance on their impact on player behavior and the economy
  • Strong sensitivity to gameplay and social game design, understanding how to build needs and emotions in the context of a game
  • Maintaining a deep knowledge of player behavior within the game across multiple player types, and implement selling strategies targeting each of the different tiers
  • Identify, prioritize, and enact A/B tests, analyze the results, and make recommendations for features/prices before implementing game-wide
  • Review reporting on in-game currency usage, earning and purchasing, and manage and balance currency types

Requirements:

  • 3+ years as a monetization designer/product manager or similar role in the gaming industry of a live/F2P title
  • Excellent knowledge of the monetization of free-to-play games, both past titles and emerging trends
  • Must be an avid mobile game player
  • Outstanding analytical and formal thinking, able to break problems down in their key variables and identify the relations between them.
  • Can speak to the prioritization features by leveraging data
  • Knowledge and understanding of game design fundamentals
  • Strong understanding of the content creation pipelines for mobile titles
  • Ability to work independently and as part of a deeply collaborative team
  • Excellent organization skills, detail-oriented, and able to multi-task priorities under pressure
  • Strong communication, writing, and interpersonal skills
  • Ability to work in a fast-paced and confidential environment
  • Passion for making great games
  • Proficient with project and communication tools such as Jira, Hansoft, Office, etc…
  • Proficient with industry standard reporting and game management tools such as Tableau and Delta DNA
  • Bachelors in Math, Statistics, Game Design or related field a plus
Department Production Division ZeniMax Online Studios Locaton Hunt Valley US-MD

As a Live Services Manager, you have in-depth experience launching and supporting online products with a focus on delivering high quality service to a large population. The Live Services Manager provides direction to the community, support and feature teams based on the production schedule. You will also work with business leadership to coordinate and deploy Marketing, PR, Legal and other departmental efforts tied to your product. Excellent candidates will be comfortable preparing and managing complicated maintenances and incidents, particularly emphasizing overall organizational success by reducing downtime while minimizing risk to the business.

Responsibilities

  •   Prepare and manage maintenances for all game realms and associated services in the production environment
  •   Assist in identification and resolution of production incidents, including player and stakeholder communication
  •   Gain knowledge of the game and services tech stacks in order to assist in troubleshooting and triage of issues
  •   Negotiate and coordinate resources for scheduled and emergent production activities
  •   Manage handoffs between your team and teams that are up and downstream
  •   Collect, distribute, and pursue completion of continuous improvement items
  •   Prioritize open issues based on quantifiable business justification
  •   Record and analyze downtime for maintenances and incidents

Requirements

  •   1+ years working on a live service mobile product
  •   2+ years in a position where you directly managed deployments of live services
  •   2+ years in a position where your problem-solving skills contributed to the resolution of production incidents
  •   Working knowledge of the following systems/technologies:
    • Linux (CentOS/RHEL/Debian/Ubuntu)
    • Monitoring and trending systems (Nagios, Cacti, Graphite, Grafana, etc.)
    • Cloud technologies (AWS)
    • Container orchestration and operations (Kubernetes, Dockers, kops)
    • Databases (MySQL, MariaDB)
    • Load balancers (F5, HAProxy)
    • Storage/SAN
  •   Flexibility to work a variety of shifts, including really early morning hours
  •   Prior experience in a 24/7 on call rotation supporting business critical applications or systems is preferable
  •   Game industry experience is desirable, but not required
Department Production Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Responsibilities: 

  • Work with the Directors to manage the entire departmental direction and roadmap
  • Coordinate with external partners, internal teams and executive management to make optimal decisions about team and product direction
  • Support day-to-day processes & planning for the group
  • Identify critical path issues and drive initiatives with teams to resolve those issues
  • Assist with the development of the assigned project.
  • Support the production and development of assigned projects
  • Coordinate troubleshooting of technical problems
  • Coordinate and monitor the production of projects for business initiatives
  • Track and analyze metrics from teams to help improve process and guide future scheduling decisions.
  • Focus on growing teams to greater potential
  • Assist with internal processes and procedures
  • Facilitate execution either as a Product Owner or Scrum Master on multiple SCRUM teams

Requirements: 

  • 6+ years hands-on production or project management experience
  • Online development experience
  • Strong leadership experience
  • Experience with agile development practices
  • Proven ability to meet goals and objectives
  • Bachelor's Degree
  • Strong problem solving and communication skills
  • Must be able to keep focus on multiple tasks and effectively set priorities between projects
  • Passion for making GREAT games 
Department Production Division ZeniMax Online Studios Locaton Hunt Valley US-MD

As a Senior Live Services Manager, you are expected to have in-depth experience launching and supporting online products with a focus on delivering high-quality service to a large population. The Senior Live Services Manager provides direction to the community, support and feature teams based on player activities and the organizational response. You will also work with business leadership to coordinate Marketing, PR, Legal and other departmental efforts tied to your product. Excellent candidates will be comfortable influencing and negotiating priorities with other teams’ leadership, particularly emphasizing overall organizational success as the most highly-desirable outcomes.

Responsibilities: 

  • Aggregate details and provide summarized messaging that evokes behavior change
  • Quantify any requests of other teams with the business value
  • Stage data for the purposes of player messaging
  • Sell the business on service outages for the purposes of an improved player experience
  • Negotiate and coordinate resources for activities
  • Manage handoffs between your team and teams that are up and downstream
  • Prioritize open issue list based on quantifiable business justification
  • Gather, interpret and manage large volumes of data from many sources
  • Demonstrate either correlation or cause/effect between feature/service changes and customer behavior
  • Lead teams through maintenance, product update, and outage efforts
  • Coordinate large scale technical projects that require milestone delivery and coordination with many business disciplines
  • Manage and grow external partner relationships
     

Requirements: 

  • You are the type of person who is calm in the face of adversity. You are quick to analyze information and provide a direction or conclusion based on the information you have.  You have many war stories of how something went in an unexpected direction, and your teams’ success against the odds.​
  • You are dedicated to the team delivering. You own whatever activity for which you volunteer.  As a result, you are very willing to stay late/come in early to ensure the success of the initiative. When facing a blocker, you came up with resourceful ways to attain your objectives.
  • You are driven by the overall success and love of learning, not fear of failure. You build on previous failures to have positive outcomes in the future.
    3-5 years in a position where you demonstrated your contribution to high-quality live service
  • 5+ years in a position where you demonstrated your ability to prioritize organizational wins over individual or team wins
  • 5+ years in a position where you demonstrated ownership of individual and team success and/or failure
  • 5+ years in a position where your problem-solving skills contributed to organizational success
  • 5+ years in a leadership role
  • Amazing teamwork
  • Excellent communication skills

Desired Skills: 

  • Passion for live services
  • Process design
  • Strong negotiation skills
  • Game Industry Experience is highly desirable, but not required
  • Exemplary organizational skills
  • Ability to drive change
  • Strong leadership
Department Production Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Programming

Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Senior Tools Engineer

ZeniMax Online Studios is looking for a Senior Tools Engineer to design, develop, and maintain an assortment of tools in our new engine for the studio’s next AAA project.  This position will work closely with various disciplines to further refine workflows for streamlining content creation and the art and data pipelines.

Responsibilities:

  • Design and architect new tools based on developer requirements
  • Collaborate with artists, designers, and other engineers for feature development
  • Identify and eliminate inefficiencies in the content creation workflow

Requirements:

  • 7+ years of software development experience
  • Excellent programming skills/experience in C# and C++
  • Experience developing WinForms and/or WPF applications
  • Strong communication skills
  • Solid architecture skills and attention to detail
  • Ability to write clear and maintainable code

Desired Skills:

  • Experience with network game client/server architecture
  • Experience with SQL
  • Experience working with large datasets
  • UI and UX design skills
  • Strong 3D math skills
  • Bachelor's Degree in Computer Science or equivalent experience
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Animation Engineer

ZeniMax Online Studios is looking for an Animation Engineer to develop a robust in-game animation system in our new engine for the studio’s next AAA project. In this position you will work side-by-side with Technical Artists, Animators, and Gameplay Engineers. You will own the animation pipeline from artist workstation all the way to fluid and responsive in-game characters.

Requirements:

  • Deep knowledge of real-time animation systems.
  • Experience with one or more real-time animation middleware (e.g.: Havok Animation, Granny, Morpheme) or equivalent custom/in-house solutions
  • Experience developing or working with animation blend graphs, real-time IK, animation compression, and/or advanced animation memory management (streaming)
  • Self-motivated and energetic team player with a strong work ethic and cooperative attitude
  • Enjoys working daily with animators and technical artists to help craft solutions to complex problems
  • 3+ years game industry software development experience
  • Robust programming skills/experience in C++
  • Excellent 3D math skills
  • Ability to write clear, maintainable, portable code
  • Strong technical knowledge of Xbox One, PlayStation 4 and PC

Desired Skills:

  • Experience with animation systems in network games
  • Generalist experience or prior experience in other core areas of game development, such as UI or gameplay programming
  • Degree in Computer Science or equivalent work experience
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Senior Animation Engineer​

ZeniMax Online Studios is looking for a Senior Animation Software Engineer to develop a robust in-game animation system in our new engine for the studio’s next AAA project. In this position you will work side-by-side with Technical Artists, Animators, and Gameplay Engineers. You will own the animation pipeline from artist workstation all the way to fluid and responsive in-game characters.

Requirements:

  • Expert level knowledge of real-time animation systems
  • Extensive experience with one or more real-time animation middleware (e.g.: Havok Animation, Granny, Morpheme) or equivalent custom/in-house solutions
  • Experience developing or working with animation blend graphs, real-time IK, animation compression, and/or advanced animation memory management (streaming)
  • 7+ years game industry software development experience
  • Self-motivated and energetic team player with a very strong work ethic and cooperative attitude
  • Enjoys working daily with animators and technical artists to help craft solutions to complex problems
  • Prior experience acting as an owner of animation systems
  • Excellent 3D math skills
  • Robust programming skills/experience in C++
  • Ability to write clear, maintainable, portable code
  • Strong technical knowledge of Xbox One, PlayStation 4 and PC

Desired Skills:

  • Experience with animation systems in network games
  • Generalist experience or prior experience in other core areas of game development, such as UI or gameplay programming
  • Degree in Computer Science or equivalent work experience
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Gameplay Engineer

ZeniMax Online Studios is looking for a Gameplay Engineer to develop game systems in our new engine for the studio’s next AAA project.

Responsibilities:

  • Implement new game systems
  • Refine systems throughout the development cycle of the project
  • Collaborate with designers, artists, and other engineers for feature development
  • Code to clearly defined performance and memory usage specs

Requirements:

  • 4+ years of software development experience
  • Robust programming skills/experience in C++
  • Solid architecture, system design, and analytical skills
  • Self-motivated and energetic team player with a strong work ethic and cooperative attitude
  • Experience with multi-threaded programming
  • Excellent 3D math skills
  • Strong communication skills
  • Ability to write clear, maintainable, portable code
  • Strong debugging skills

Desired Skills:

  • Experience developing for multiple platforms (Windows, PS4, Xbox One)
  • Bachelor’s Degree in Computer Science or equivalent experience
  • Experience with network game client/server architecture
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Lead Gameplay Engineer

ZeniMax Online Studios is looking for a Lead Gameplay Engineer to lead a gameplay team and develop game systems in our new engine for the studio’s next AAA project.

Responsibilities:

  • Lead the gameplay programming team
  • Design and architect new game systems
  • Refine systems throughout the development cycle of the project
  • Collaborate with designers, artists, and other engineers for feature development

Requirements:

  • 10+ years of software development experience
  • 2+ years of lead programmer experience
  • Excellent programming skills/experience in C++
  • Solid architecture, system design, and analytical skills
  • Self-motivated and energetic team player with a very strong work ethic and cooperative attitude
  • Experience with multi-threaded programming
  • Code to clearly defined performance and memory usage specs
  • Excellent 3D math skills
  • Strong communication skills
  • Ability to write clear, maintainable, portable code
  • Strong debugging skills

Desired Skills:

  • Experience developing for multiple platforms (Windows, PS4, Xbox One)
  • Bachelor’s Degree in Computer Science or equivalent experience
  • Experience with network game client/server architecture
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is looking for a Senior Graphics Engineer to join our team.  The ideal candidate will be passionate about rendering technology, have excellent problem solving skills and a desire to work in a creative and collaborative environment.

Responsibilities:

  • Develop ground-floor technology for our renderer
  • Work closely with artists and engineers to design, research, and implement rendering features
  • Execute memory and performance optimizations

Requirements:

  • 5+ years graphics/game programming experience
  • Strong knowledge of C++,  graphics engine, and shader programming models
  • Familiarity with global lighting methods, dynamic lighting, shadow rendering and similar concepts
  • Good understanding of graphics hardware capabilities and 3D math
  • Passion for graphics programming and staying on top of current techniques
  • Understanding of balancing performance and visual fidelity
  • Excellent organization and time management skills
  • Excellent oral and written communication skills
  • Ability to write clear, maintainable, portable code
  • Must be a self-motivated team player with a cooperative attitude

Desired Skills:

  • Console rendering experience is a big plus
  • Experience with DX12/Vulkan is a big plus
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

To further support the efforts of our growing company, ZeniMax Online Studios is expanding our Game Operations team. As the Linux System Administrator, you will assist in building, maintaining, and troubleshooting the internal Linux servers that help our developers make games, and the external Linux servers that support our games. Over time, it is expected that this role will increasingly focus on building automation and tooling that will reduce the cost of maintenance and increase confidence and velocity that will favor candidates who are interested in developing a DevOps mind and skillset.


Responsibilities

  • Building Linux servers from the ground up, then maintaining and troubleshooting the servers
  • Assuring maximum availability and security of servers, including hardware/software upgrades and disaster recovery processes
  • Thinking of cool new ways of automating tasks with greater efficiency to save us time and hassle

Requirements

  • Experience as a Linux System Administrator
  • Proficient with command line management of Linux systems
  • RedHat / CentOS / Ubuntu experience
  • Experience with running web servers via Apache / Nginx / Lighttpd / others
  • Understanding of DNS basics
  • Understanding of the technologies used to create a modern web page
  • Ability to adapt to a dynamic work environment

Desired Skills

  • Ability to troubleshoot new technologies used to design web pages (html5, json, yml, xml)
  • Experience managing servers that handle many concurrent connections
  • Familiarity with Amazon AWS, particularly EC2 and Cloudfront
  • Understanding of VMWare
  • Familiarity with Python and MySQL
  • Basic knowledge of routers/switches/firewalls
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios seeks an experienced DevOps Engineer to work in a team environment that will help build, automate, and monitor the infrastructure platform for The Elder Scrolls Online and future projects. 

Responsibilities:

Your mission will be to help create and support a reliable, secure, scalable environment to provide the best gaming experience for our end users. You will also work closely with other engineering teams to better understand their software enabling you to adapt the platform to their needs.

You should have a passion for producing quality deliverables in a timely manner which will work under duress and whine loudly when they fail. You will be working in a fast paced (Agile) environment, following a structured build and publishing process.

The ideal candidate is a technology generalist (who may have demonstrated significant specialization in previous positions) who can comfortably and confidently work with and learn from an experienced team.

Requirements:

  • You must possess a minimum of 3 year experience in supporting mission critical live environment with recent hands-on experience in:
    • Core system services: BIND, Sendmail, Postfix, Samba, Rsync, NTP, NFS, etc.
    • Web servers (Apache, Nginx, Lighttpd) and application frameworks (Ruby on Rails, Django, PHP, Tomcat, JBOSS, etc.)
    • System and Application Logging: syslog-ng, rsyslog, Splunk, etc.
    • Source code management: Git, Perforce etc.
    • RedHat or Debian package creation and repository management
    • SQL or NoSQL databases: MySQL/MariaDB, Postgres, MongoDB, CouchDB, MemcacheDB, etc. 
  • You must have some experience automating system tasks and monitoring infrastructure deployment using a scripting language (Python, Ruby, Bash)
  • You must have experience using and optimizing monitoring and trending systems: Munin, Nagios, Zenoss, Zabbix, Cacti, Graphite, etc.
  • You must have prior experience in a 24/7 on call rotation supporting business critical applications or systems.

Desired Skills:

  • Experience with public cloud deployments (AWS, GCP) and containers (Kubernetes, etc)
  • Hobbyist programming background
  • Author a technical blog or github page with code samples
  • A passion for security tools and best practices: OS hardening, vulnerability scanning, system auditing
  • Linux networking experience is a plus, this includes routing, NAT, VLAN, bridging, and prior experience with Cisco or Juniper network routers and switches
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

ZeniMax Online Studios is looking for an Audio Programmer to develop and implement leading-edge audio solutions and help push the boundaries of interactive audio in open world games.  This position will impact several aspects of the game (game systems, resource management, and optimization) and will work closely with other engineers and designers in order to provide a great user experience.

Responsibilities:

  • Design and architect new audio systems
  • Maintain and improve existing audio engine, game systems, tools and middleware
  • Optimize code to improve CPU utilization and reduce memory footprint
  • Support and proactively interface with Sound Designers specifically and the entire development team peripherally

Requirements:

  • 2+ years of software development experience
  • Proficient in C++
  • Solid architecture, system design, and analytical skills
  • Excellent math skills
  • Strong communication skills
  • Ability to write clear, maintainable, portable code

Desired Skills:

  • Experience developing for multiple platforms (Windows, OSX, PS4, Xbox One)
  • Bachelor’s Degree in Computer Science or equivalent experience
  • Familiarity with modern audio middleware (Wwise, Fmod)
  • Experience with multi-threaded programming
  • Strong debugging skills
  • MMO development experience
  • An extreme passion for all-things audio
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

As our Backend Engineer, you will be working closely with the mobile games team to design and maintain a custom backend infrastructure. You will provide architecture and scalability guidance for our gameplay engineers to ensure we are leveraging our backend platforms properly.

Responsibilities:

  • Design, implement, deploy and maintain highly scalable backends in a zero-downtime environment for thin client mobile games.
  • Work closely with game designers and gameplay engineers to realize responsive multiplayer gameplay.
  • Actively participate in code and architecture reviews.
  • Coordinate with several departments on backend and analytics engineering needs.
  • Contribute to best practices on reliability and availability.

Requirements:

  • Enthusiasm for games in general.
  • Rock solid experience working with Gamelift and associated AWS technologies (Lambda, SQS, EC2, etc.)
  • Understand diverse languages and technologies - Python, Javascript, Node.JS, C++, C#, etc.
  • Real-time multiplayer server experience.
  • 4+ years of experience working with backend technologies for mobile.
  • Strong understanding and commitment to best practices for mobile application security.

Desired Skills:

  • Client-side mobile development experience in Unity3D, UE4, Cocos2d-x, Corona, etc.
  • Microservice architecture experience.
  • Knowledge of network protocols and non-blocking IO.
  • Good experience with Linux shell and scripting languages.
Department Programming Division ZeniMax Online Studios Locaton Hunt Valley US-MD

Join a great team and start your massively multiplayer career with us!

ZENIMAX ONLINE STUDIOS is hiring for The Elder Scrolls® Online and future projects. We’re looking for talented, self-motivated people of varied experiences and backgrounds with the desire to make great games. Welcome to ZOS!

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