Sometimes, you need a little help both in game and out. The Customer Support team of agents, analysts, and moderators stand ready to help all of our players to get into the game and stay in the game.
The CS Project Manager is responsible for planning, executing, and finalizing projects according to defined deadlines and budgets. This includes managing resources, scheduling deliverables, and coordinating milestones of stakeholders. Successful candidates will be organized, efficient planners; self-starters; process driven thinkers; and adept relationship builders with proven experience with classic project management disciplines. This position will be responsible for the Bethesda.Net team and interfacing with all departments at our Rockville Headquarters.
The Bilingual Customer Service Agent for Japanese is responsible for maintaining positive relationships with our game players by helping them with speed, expertise, courtesy, and enthusiasm. This includes a wide variety of gameplay needs, technical advice, account & billing requests, product information, and social networking. Successful candidates will typically have a positive attitude, passion for gaming, analytical thinking, computer savvy, and experience in customer service contact centers.
ZeniMax Online Studios is looking for experienced and inspirational Customer Support Supervisor for our global Customer Support Team. This is a full-time position at our offices in Hunt Valley, MD and as such all candidates should already be eligible to work within the US. We offer a fun, exciting and challenging environment in one of the most energizing organizations in the MMO space.
ZENIMAX ONLINE STUDIOS is hiring for The Elder Scrolls® Online and future projects. We’re looking for talented, self-motivated people of varied experiences and backgrounds with the desire to make great games. Welcome to ZOS!